FIRST STEPS

What should you do in the event of a death?

The death of a loved one raises many organisational questions. We provide personal support and help you complete the necessary steps calmly and with care.

PERSONAL
SUPPORT

You do not have to organise everything on your own.

When a loved one passes away, the family must deal not only with personal grief, but also with numerous administrative and organisational tasks.

We are by your side from the very beginning. We explain the next steps and, if you wish, take care of the necessary organisational matters.

Peaceful path through a green landscape
01
FIRST

Contact a doctor or the responsible authority

In the event of a death, the death must first be officially confirmed. Depending on where the death occurs, different procedures may apply.

We explain which steps are necessary in your individual situation and what needs to be organised next.

Important Keep the documents issued to you in a safe place.
02
CONTACT

Get in touch with us

Once the first necessary steps have been completed, you can contact us.

Together, we will discuss your situation, your wishes and the next steps.

Burial in Germany

We support you in organising the funeral and completing the necessary formalities.

International Transfer

If the funeral is to take place in the country of origin, we will discuss the necessary steps for the international transfer with you.

03
DOCUMENTS

Gather the important documents

Various personal and official documents are required for the following procedures.

✓

Identity card or passport

✓

Birth certificate

✓

Marriage certificate or civil-status documents

✓

Death-related documents already available

✓

Other available documents

The required documents depend, among other things, on the individual situation, the place where the funeral will take place and whether an international transfer may be necessary.

04
DECISION

Burial in Germany or international transfer?

One of the most important decisions concerns the place where the funeral should take place.

DE

Burial in Germany

We support you in preparing and organising the funeral in Germany.

Learn more
INT

International Transfer

If the funeral is to take place in the country of origin, we organise the necessary procedures for the transfer.

Learn more
05
ORGANISATION

We take care of the necessary arrangements

After discussing your wishes together, we take care of the organisation according to the type of funeral chosen.

01 Personal consultation
02 Funeral organisation
03 Administrative formalities
04 Coordination with the relevant authorities
05 Preparation of the transfer
06 Support until the funeral
INTERNATIONAL FUNERALS

When the funeral is to take place in the country of origin

An international transfer requires special organisational procedures. We coordinate the process and support you with the necessary formalities.

International Transfer
WE ARE HERE FOR YOU

You do not know what to do next?

Call us or write to us. We will discuss your situation with you personally and explain the next steps.